Security and Surveillance

Security and Surveillance

Problem

Effectively managing Casino Surveillance and Security operations is a daunting task. Casino Surveillance, Security, and Marketing departments are often handicapped in their opportunity to coordinate and share critical information.

Solution

Emerald Systems' CasinoTraq is designed and created exclusively for casinos of all sizes. CasinoTraq is a web-based software tool that provides a simple, streamlined process to document and record events and incidents in Real-Time. With minimal effort, employees permanently record events such as phone calls, surveillance video, room entry, cash transfers, jackpots, and more.

Identify Trends

Information can be easily reported, analyzed, consolidated and retrieved whenever necessary. Casinos can also easily share this vital information internally, with other casinos, or with gaming commissions. The benefits extend beyond incident management.

Over time, CasinoTraq provides a valuable information profile, helping casinos understand patterns involving guests, suspicious events and incidents, questionable activity, fraud and more.